Shipping policy
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Shipping Policy
We currently ship within the United States.
Processing Time
Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays may be processed on the next business day.
Shipping Times
Shipping times shown at checkout are estimates and may vary based on carrier delays, weather, holidays, or other circumstances outside our control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Pacific Beauty Lab is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Tracking
Once an order has been shipped, tracking information will be provided when available.
Delivery Issues
If a package is marked delivered but cannot be located, please first check with household members, neighbors, the carrier, or the delivery location. If you still need assistance, contact us at support@pacificbeautylab.com.
At this time, international shipping may not be available on all products.
Questions?
Contact us at support@pacificbeautylab.com or visit our Contact page at pacificbeautylab.com/pages/contact.